Resolution Forum March 2020

The Resolution Forum is set to return to London in March 2020 to build upon the success of the forums held in 2019.

Although details of the event are yet to be conformed, rest assured that this forum, much as the previous, will provide fascinating insights into customer complaint handing, business strategy, conflict management as well as opportunities to network with fellow professionals from across multiple sectors.

Here’s some of the great feedback from delegates who attend the Resolutuion Forum held in 2019 from an anonymous survey:


"Good event with really good speakers. Great diversity of speakers too - wasn't just a re-hash of the same messages.”

"First event I have attended and the environment was excellent.”

"Exceeded my expectations, facilities were fantastic. Really enjoyed the speakers.”

"Very informative session. Excellent speakers that motivated, reassured and offered different perspectives.”

"Interesting perspectives, I enjoyed the variety of different speakers as they all gave different ideas that could be implemented."

"Wasn't sure what to expect as never attended before. However, really enjoyed the speakers, the mix of businesses in attendance and the friendly approachable members of staff.”

"Concepts & insights that are easy to remember, take away & share with teams back in your business. That's the sign of a good conference.”

"All of the speakers were very knowledgeable in their subject matter and the talks were all really interesting and relevant.”

"Excellent, well ran insightful day. Thank you.”

"Meeting up with like-minded and customer focused peers. And the speakers are high calibre - so I learn a lot from attending."


Keep a look out for news as we announce date, venue location and speakers over the coming months.

If you would like to register your interest in attending you can email our team.